A clear route through every decision
Use these A-PFI guides to understand EUR and USD bank transfers, native USDC on Ethereum, pricing, limits, verification, tracking, security, and exceptional situations before relying on a live order instruction.
Buying and selling reverse the flow of funds and use different pricing events. A Buy starts with a bank amount in EUR or USD and an estimated native-USDC output. A Sell starts with an exact native Ethereum USDC amount and a bank payout quote that has an expiry.
Read the dedicated direction guide first. Then use the fee, network, eligibility, security, and help resources to resolve the details that apply to the customer and current order.
Guides explain concepts and common mistakes. They do not publish reusable bank details or blockchain deposit addresses, reserve a quote, approve a customer, promise availability, or replace policies accepted with an order.
When an order is created, its current secure record controls the amount, reference, beneficiary, wallet, token, network, timing condition, requested evidence, and next action. If a guide and an order appear inconsistent, stop and use secure Support before transferring.
The Help Centre is organised around nine subjects: getting started; quotes, fees, and limits; Buying; Selling; payments and tracking; Ethereum and wallets; identity; email and Support; and safety and availability. Search it for a specific error, status, bank situation, wallet behaviour, or verification request.
Keep one issue attached to the correct order. Do not create duplicate orders or support requests to test different explanations. A clear reference, accurate facts, and non-secret evidence make it easier to distinguish a genuine payment from another customer’s or another order’s activity.
See the steps in context